The family of a patient became shocked and upset to learn that their loved one was experiencing physical and verbal abuse at her nursing home. The patient did not immediately reveal the abuse she was suffering, but eventually shared some incidents that sent the family to report the abuse. This led to the attorney general searching through patient records to review the patient's care.
The story that ultimately sent the family to authorities was most upsetting. “The aide said she had to eat. She said she wasn't hungry,” said the patient's daughter-in-law. “The aide then grabbed her by the hair, forcefully grabbed her face to look at her, and then kind of mushed her face into her pillow.” For more, read the story.
