One state's health department is struggling to keep up with calls to investigate abuse. The volume of calls increased after the health department campaigned with a hotline to encourage elder care advocates to report instances of abuse or neglect. The abuse has been reported from nursing homes, hospitals, and other health care providers.
State officials are working hard to catch up to a backlog with real concern over the thorough investigation of each report. Family members are striving to be patient in the midst of angst over abuse and injuries coming from specific incidents. State officials are working to prioritize calls of abuse in the best possible way. For more, read the story.
