A recent study of data from all 50 states looked at “whether publicly available information about the quality of a nursing home is a good predictor of the level of satisfaction at individual homes.” Researchers found “a clear indication that satisfaction and quality are not the same things in nursing homes.”
“Our results are very consistent with the notion that satisfaction is a different construct from quality, and it captures something different about the nursing home experience,” said the lead researcher. “And that different thing is important for people to understand when they’re making a decision about a nursing home.” For more, read the story.
